MHz Choice Phone Numbers and Emails

Customer Service Number:

  • (703) 770-7100
Send Message

MHz Choice Emails:

Customer Service
Legal
ottsupport@vimeo.co
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MHz Choice Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • MHz Choice Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    78% phone 22% email
  • The best phone number to call MHz Choice is 7037707100.

  • The longest wait times are on Tuesday, while the shortest are on Sunday and Wednesday.

  • Be prepared for the call as MHz Choice may ask you for the following information to identify you as a customer: email.

View full overview ›

How to Contact MHz Choice Customer Service?

Most Popular Number:

(703) 770-7100
Total calls: 77 Issue resolved: 1 Last call: Jul 22, 2024

For general questions and inquiries, apply to the MHz Choice customer service specialist at the following phone number: +1-703-770-7100. If you cannot communicate with the company representative in real-time by phone, send a fax. For it, use the following company contact: +1-703-770-7112. Before dialing the above-mentioned support number, prepare all the necessary questions in advance to get a meaningful answer from the manager. Also remember the business hours of the main phone line: Monday through Friday from 9 a.m. to 3 p.m. EST.

If you have questions that do not require an urgent answer, you can write a letter to MHz Choice customer service. For it, click on “Support” in the top menu of the official company site and fill out a contact form. Pay especially attention to the fields marked with red asterisks. In the “Message” field describe your question or request in detail. When you enter all the necessary information, carefully check it, and then click on the “Submit” button. If you have questions about the Terms of Service, send a letter to the following MHz Choice email: legal@vimeo.com.

If you prefer to have access to international television on the Mhz Choice app on your mobile device, launch the program, and click on the “Sign In” button. You should enter your email address and password. If you have no app yet, you can download it from Google Play or the App Store.

PissedConsumer Club

Contact Information

MHz Choice Website:

MHz Choice Help Center:

Corporate Office Address:

MHz Networks LLC
2750 Prosperity Ave, Suite 430
Fairfax, Virginia 22031
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9am - 3pm (EST)


Vimeo, Inc.

Attention: Legal Department

555 West 18th Street

New York, New York 10011

More contact details

Fax:

+1 (703) 770-7112

MHz Choice Rating Based on 7 Reviews

Rating details

2.6
more details
Reliability
Product or Service Quality
Diversity of Products or Services
Coverage Area

Rating stats

Rating trend

How Good is MHz Choice's Customer Service?

Lavora Xqu
Lavora Xqu
Feels Satisfied | Jun 19, 2024

Perfect

Read full quote
Bo Xyu
Bo Xyu
Feels Disappointed | Apr 18, 2024

Absolutely terrible ! You can only email and they take like 3 weeks to get back in touch with you .. I’ve sent pics of my screen numerous times o my to never get ANY help from anyone at MHz! It’s really bad ….

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Jeovany Btf
Jeovany Btf
Feels Disappointed | Mar 18, 2023

I subscribed two days ago with a special for 3.99 a month for six month I tried to view the show but I could not access they continue to ask for my pass word try to reset several times without success right now I don’t know what to do maybe the best is to contact my credit card and stop any future payments

Read full quote

Summary of MHz Choice Customer Service Calls

77 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MHz Choice?

Account Question:

  • “Can't pull up my account”
  • “Login to app on Roku”
  • “Subscription doesn't work”

Activation/ Cancellation Question:

  • “Subscribe”
  • “Cancel subscrip”
  • “I want to renew my subscription”

Product/ Service Question:

  • “Does not load automatically - have to disconnect tv then email for activation code 3x”
  • “Cannot connect to TV”
  • “Can't access paid content; can't view content with full screen (only top half)”

Request for Information Question:

  • “Technical support”
  • “I have a question about 2 nd season of "lioness"”
  • “How do I find just subscribed channel”

Cards Question:

  • “Season 3 of La Porta Rossa and Detective Riccardi”
  • “Updating credit card. Did not work online”

Payments and Charges Question:

  • “Charge without service”
  • “I'm being billed and not a customer”

Website/ Application Question:

  • “Paid 7.99 for June, July, August, and Sept 6th, but site says I need to renew. Would like a refund for those months, $32.00. I'm so disgusted.”

Staff Question:

  • “Service keeps cutting out.”

Other Question:

  • “Programming”
  • “Why I am paying 11.99 a month instead of 7.99”
  • “Trying to set up MHz on my Vizio tv”

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